Lead Product Designer
I lead product and UX design through ambiguity across regulated, enterprise, and startup environments, turning complex challenges into clear, innovative digital experiences from strategy through execution. My background combines Amazon’s customer obsession, Harvard’s strategic business training, and a front-end development background. At the Harvard Innovation Labs, I am currently exploring AI applications to bring fresh thinking into corporate product and service challenges.
Skills
- Product strategy: aligning user needs, business goals, and product direction
- UX strategy: defining user-centered approaches for complex product challenges
- User research: identifying friction, uncovering insights, and informing decisions
- Workflow simplification: reducing friction in complex operational processes
- Cross-functional leadership: driving alignment across product, engineering, research, and stakeholders
